List Your Villa With Us
- Villa Management
- Villa Consultancy & Reporting
- Creation of Independent Booking System & Website
- Customised Holiday Packages
Villa Management Service
We are a local team who live in Bali, a legally valid company and specialists in managing holiday rentals, reservation and booking handling, providing customer support and assistance to ensure a smooth and pleasant experience for holiday makers as well as villa owners.
We are well versed in maintaining good communication, attention to detail, and adapt easily to changing circumstances or customer requirements.
The Travellist team is a Superhost on Airbnb as we consistently provide outstanding hospitality and have received positive reviews from guests. This prestigious status gives our properties a higher visibility in search results.
Marketing & Reservation Services
The Travellist booking platform https://the-travellist.com/ provides a seamless and user-friendly experience to customers – easy navigation, quick and secure booking process, and personalised recommendations provided by our dedicated team.
- Reservation services, including managing inquiries, bookings, and payments.
- Guest communication and satisfaction.
- We craft a well-written, informative, and visually appealing listing that highlights the unique aspects of your holiday rental.
- Aim for high ratings in Airbnb and positive reviews.
- Achieve a high booking rate using Airbnb and The Travellist booking platform, ensure the property has steady regular bookings.
- Airbnb co-hosting with a super host badge.
Guest Services
- Our team provides concierge services, including airport transfers, car rentals, and tours.
- Coordination of guest arrivals and departures.
- Co-host and team take immediate action to address and resolve issues with guests.
- Respond promptly to guest inquiries, booking requests, and messages within 12 hours as much as possible and not exceeding 24 hours. And, faster time if emergency.
- Maintain clear and timely communication with guests throughout their stay.
- Attentive, friendly, and always ready to assist guests with any requests or inquiries the guests may have.
- We are knowledgeable about the local area to provide tips and recommendations to enhance the guest experience.
Revenue Report & Administrative Support
- Pricing strategy and recommendations to maximise revenue.
- Financial reporting and documentation.
- Provide information in acquiring holiday rental permits, and licenses.
Contact Information
Please feel free to reach out to us for any further information or to discuss your specific needs. We look forward to the opportunity to work with you and exceed your expectations in villa management.
Get in touch [email protected]
Meet Our Team
Lisa – Co-host
Lisa is an experienced co-host and she consistently maintains a superhost badge on AirBnB. She keeps quick response times to inquiries, booking requests, and all guest messages. Lisa addresses issues and concerns promptly and effectively, discussing all matters with the team and villa owners.
Wulan – Team Manager & Revenue Reporting
Wulan is the most senior manager within the team and she maintains well-organised reporting, while being efficient and encouraging positive teamwork. Wulan ensures accuracy in financial records, revenue reports, payments, and all relevant documentation.
Sari - Housekeeper
Sari is in charge in the day-to-day housekeeping operations within the villas we look after, if the villas don't have trained staff already. She is always available to assist with large groups and extra cleaning required. With her meticulous and tireless work standards, she ensures the properties are maintained in a clean and orderly fashion, and they look fantastic, to provide guests with the best experience during their stay.
Komang - Driver
Komang, one of our regular drivers, has a warm smile and friendly personality - he provides genuine care and is a trusted assistant on your holiday. He speaks English, Indonesian and Balinese. You are in good hands when you have a late-night arrival as he provides late check-in assistance in the villas we are managing.
Wayan - Driver
Wayan is a reliable driver and knowledgeable about the local attractions, culture, and regulations. He prioritises the safety and comfort of his passengers at all times and is dedicated to providing the best travel experiences to you.
Bagong - Driver
Bagong, a driver with excellent English, is an expert in Bali's hidden gems and must-see attractions. He handles personalised itineraries tailored to your interests and preferences, from airport transfers to hourly trip service to island day tours - and ensures that you get to experience the best of Bali.
Lili - Team Executive Assistant
Detail-oriented and highly organized Executive Assistant with experience supporting executives in dynamic environments. Proficient in managing administrative functions while also contributing to marketing strategy development. Proven ability to enhance operational efficiency, coordinate marketing initiatives, and facilitate communication among stakeholders.
